Privacy Policy

Mynds-AI ("we", "our", or "us") is committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our services, including through our website, trading platform, mobile applications, and associated services (collectively, the "Services").

1. Information We Collect

We collect both personally identifiable information (PII) and non-personal data to provide a secure and efficient trading environment.

• Personal Information: Name, DOB, nationality, address, email, phone, government ID, tax number, employment details, source of funds, and banking/payment details.
• Trading & Financial Data: Trading history, transactions, deposits/withdrawals, balances, and risk profile.
• Technical & Usage Data: IP, device type, OS, browser, geolocation, pages visited, and cookies/session tokens.

2. Legal Basis for Processing (GDPR Compliance)

We process data based on contractual obligations, legal compliance (AML/KYC), legitimate interests, and user consent.

3. How We Use Your Information

• Identity verification and KYC/AML checks
• Account management and trading operations
• Deposits, withdrawals, and transaction processing
• Customer support and communication
• Fraud prevention and security monitoring
• Platform improvement and analytics
• Marketing (only with consent)

4. Data Sharing and Disclosure

We may share data only with trusted third parties like KYC vendors, banks, IT providers, regulators, or during mergers/acquisitions — under confidentiality agreements.

5. Data Security

We use SSL/TLS encryption, 2FA, firewalls, intrusion detection, role-based access, and secure storage to safeguard your data.

6. Data Retention

We retain data as per legal and regulatory requirements (typically 5–7 years). When no longer needed, data is securely deleted or anonymized.

7. Your Rights

You have the right to access, rectify, erase, restrict, object, port, or withdraw consent for your data (as per GDPR/CCPA).

8. Cookies and Tracking

We use cookies to personalize experience, analyze performance, and remember login sessions. Manage via browser settings.

9. Cross-Border Data Transfers

Your data may be transferred internationally under Standard Contractual Clauses (SCCs) or equivalent safeguards.

10. Third-Party Links

We are not responsible for third-party sites linked on our platform. Please review their policies before sharing data.

11. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted here with the updated "Last Updated" date.

12. Contact Us

Mynds-AI
📧 Email: support@mynds-ai.com
📞 Phone: +971 50 665 1643
📍 Address: Sheikh zayed rd, World trade centre, Dubai, United Arrange Emirates